TV disposal for businesses: duty of care, waste codes and paperwork (UK)
Updated 6 November 2026 · By the TV Disposal team

The duty of care
Every business that produces, stores or passes on waste has a legal duty of care. In England, Wales and Scotland this comes from section 34 of the Environmental Protection Act 1990, with equivalent rules in Northern Ireland. In practice, it means you must store waste safely, describe it accurately, give it only to someone authorised to take it, and keep records of each transfer. If your TVs are fly-tipped or illegally exported after you hand them over without proper checks, your business can be held responsible.
Electrical waste is also covered by the Waste Electrical and Electronic Equipment (WEEE) Regulations 2013, which set out how WEEE must be collected and treated, and give producers responsibilities for financing the collection and treatment of electrical waste.
Is your TV waste hazardous?
| Type of screen | Usual classification | Why |
|---|---|---|
| CRT TV or monitor | Hazardous | Leaded glass in the picture tube |
| LCD with fluorescent backlight, typically older models | Usually hazardous | Mercury in the backlight lamps |
| LED-backlit LCD | Often non-hazardous, depending on assessment | No mercury backlight, but components still need treatment |
| OLED | Often non-hazardous, depending on assessment | No backlight lamps |
| Plasma | Assessed case by case | Contains glass, phosphors and electronics |
Government guidance on classifying electrical waste uses European Waste Catalogue codes, with separate codes for hazardous and non-hazardous equipment and for household-type and business waste. Your waste carrier or the receiving facility should help assign the right code. If you are unsure, treat mixed loads of older screens as potentially hazardous until assessed.
Paperwork you need
| Document | When it applies | How long to keep it |
|---|---|---|
| Waste transfer note | Non-hazardous waste passed to a carrier | At least two years |
| Hazardous waste consignment note | Hazardous waste in England and Wales | Three years |
| Special waste consignment note | Hazardous waste in Scotland | Three years |
| Carrier registration details | Every carrier you use | Keep a record of their registration number |
A waste transfer note should include a description of the waste, the quantity, the waste code, how it is contained, the names and addresses of both parties, the carrier's registration number, and the date and place of transfer. A single annual or season ticket note can cover regular repeated collections of the same type of waste from the same carrier.
Checking your carrier
- Ask for their waste carrier registration number and check it on the public register for England, Wales, Scotland or Northern Ireland
- Confirm the name and address on the register match the business collecting from you
- Ask which permitted facility the TVs will go to
- Make sure the paperwork describes the waste accurately, including hazardous screens
- Be cautious of very cheap offers that cannot explain where the waste goes
Waste carrier registration in England is held by the Environment Agency, in Wales by Natural Resources Wales, in Scotland by SEPA and in Northern Ireland by NIEA. Each publishes a searchable register.
Storing screens before collection
Businesses often gather old screens over weeks before booking a collection. Storage matters, because broken CRT tubes and cracked LCD panels are harder and riskier to handle, and waste stored badly can itself breach the duty of care. Keep screens indoors or under cover, upright, and in a secure area where they will not be knocked over or taken. Do not stack TVs flat on top of each other, as the weight can crack the panels underneath.
- Keep hazardous screens such as CRTs separate from general waste
- Label the storage area so staff know the screens are waiting for collection
- Do not let anyone strip screens for parts, as dismantling WEEE needs a permit
- Arrange collection before storage becomes a fire or trip hazard
Under the waste rules, waste should not be stored for long periods without a plan for removal. Regular collections keep storage areas manageable and paperwork simple.
Before collection
- Wipe or factory reset smart TVs, hotel TVs and digital signage that store accounts, Wi-Fi details or guest data
- Remove asset tags if you track equipment, or record serial numbers for your asset register
- Separate working, recent screens that could be reused or resold
- Store screens upright in a dry, secure place so glass is not broken
- Count and list the screens so the paperwork matches what is collected
Reuse, take-back and remarketing
Recent, working screens may have value. IT asset disposal companies often buy or refurbish business monitors, and reuse is generally preferred over recycling under the waste hierarchy. When buying new equipment, ask your supplier whether take-back of the old screens can be arranged, as producers have obligations for business electrical waste in some circumstances. Where none of these routes apply, a registered carrier collection with full paperwork is the straightforward option.
Related guides
- How much does TV disposal cost in the UK? (2026 guide)
- How to dispose of an old TV in the UK: every option explained
- CRT TV disposal: how to get rid of an old tube TV safely
- How to wipe a smart TV before you get rid of it
- How to take down a wall-mounted TV safely (and what to do with the bracket)
- TV disposal for landlords and letting agents: what the law says and how to handle it
- How to choose a TV collection service: checks, red flags and fair prices
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